Privacy Policy

1. Information We Collect

We may collect the following types of information to provide and improve our logistics services:

a. Personal Information

• Name – Kamdhenu Group
• Phone number – 8877116200
• Email address – shubhlabh011@gmail.com
• Address details – 25, Randhir Prasad Street, Upper Bazar, Ranchi - 834001, Jharkhand
• Identification details (if required for delivery verification)

b. Location Data

• Fleet tracking
• Route optimization
• Delivery confirmation

c. Usage Data

• App interactions (e.g., feature usage, navigation)
• Crash logs and diagnostics

d. Device Information

• Device type and model
• Operating system version
• Unique device identifiers

2. How We Use Your Information

• Manage and track shipments and deliveries
• Communicate with customers and drivers
• Provide customer support
• Improve our services and user experience
• Ensure safety and compliance

3. Data Sharing and Disclosure

We do not sell your data to third parties. We may share your information with:

• Authorized logistics partners or drivers for delivery purposes
• Service providers who assist with hosting, analytics, or customer support
• Legal or regulatory authorities when required by law

4. Data Security

We implement reasonable security measures to protect your personal information, including encryption, access controls, and secure servers. However, no method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may:

• Access or update your personal data
• Request deletion of your data (subject to legal and operational limitations)
• Contact us for any privacy-related concerns

6. Children’s Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Effective Date.”